Part-time, under 18 Customer Service Representative - Copenhagen

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job@collectorscage.com

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Are you looking for an opportunity to thrive in a dynamic work environment while showcasing your sales skills and customer service expertise? Look no further! We are currently seeking a Part-time, under 18 Customer Service Representative to join our team at Collector's Cage.

Responsibilities:
As a Junior Customer Service Representative at Collector's Cage, you'll be a vital part of our team, dedicated to ensuring our customers receive top-notch service and support. If you're customer-focused, eager to learn, and have excellent communication skills, we'd love to have you on board.

  1. Assist in responding to customer inquiries via email, phone, and social media promptly and professionally.
  2. Learn to handle order-related questions, provide product information, and assist with customer issues.
  3. Support the processing of returns, exchanges, and refunds in accordance with company policies.
  4. Gain a comprehensive understanding of our product offerings and promotions to assist customers effectively.
  5. Collaborate with senior team members to resolve complex customer issues and ensure customer satisfaction.
  6. Provide input and suggestions for enhancing customer service processes and procedures.
  7. Strive to exceed customer expectations and contribute to a positive shopping experience.

Qualifications:
To excel in this role, you should possess the following qualifications:

  • Strong communication and interpersonal skills.
  • Sales-oriented mindset
  • Ability to work in a team and independently.
  • Customer-focused attitude and a commitment to delivering exceptional service.
  • Prior experience is a plus but not mandatory.

What We Offer:

  • A dynamic and fashion-forward work environment.
  • Opportunities for professional growth and development.
  • Competitive compensation package.
  • A supportive and collaborative team.

How to Apply:
If you're enthusiastic about fashion, sales, and providing outstanding customer service, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to job@collectorscage.com. In your cover letter, tell us why you believe you'd be a great fit for the Sales Assistant position at Collector's Cage.

Join us in shaping the world of second-hand designer fashion and making every bag purchase a special moment for our customers. We look forward to welcoming you to our team!